Privacy Policy
Your privacy matters to us. This policy explains how we handle your information.
Last Updated: January 2025
Introduction
Copper Sky Dental ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name, email address, phone number, and mailing address
- Appointment requests and preferences
- Messages and inquiries submitted through our contact form
- Health and dental history (when you become a patient)
- Insurance information
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and approximate location
- Pages viewed and links clicked
- Time spent on our website
How We Use Your Information
We use collected information to:
- Respond to your inquiries and appointment requests
- Provide dental care and services
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Service providers who assist our operations (under confidentiality agreements)
- Authorities when required by law
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze site usage. We use Google Analytics to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information using industry-standard practices.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Phone: (623) 933-8410
Email: info@copperskydental.com
Address: 9431 W Thunderbird Rd # 2, Peoria, AZ 85381
Changes to This Policy
We may update this Privacy Policy periodically. The date at the top indicates when it was last revised. We encourage you to review this policy periodically.
Notice of Privacy Practices
Copper Sky Dental PLLC
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Legal Duty
Copper Sky Dental PLLC is required by federal and state law to maintain the privacy of your health information (Protected Health Information or "PHI"), to provide you with this notice of our legal duties and privacy practices, and to notify you following a breach of your unsecured health information. We are required to abide by the terms of the Notice currently in effect.
Uses and Disclosures of Health Information
We use and disclose health information about you for treatment, payment, and healthcare operations. For example:
- Treatment: We may use or disclose your health information to a physician, dentist, oral surgeon, or other healthcare provider providing treatment to you.
- Payment: We may use and disclose your health information to obtain payment for services we provide to you. This includes submitting claims to your dental insurance provider.
- Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, and evaluating practitioner and provider performance.
Your Authorization
In addition to our use of your health information for treatment, payment, or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time.
To Your Family and Friends
We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.
Required by Law
We may use or disclose your health information when we are required to do so by law (e.g., in response to a court order, subpoena, or to public health authorities).
Patient Rights
- Access: You have the right to look at or get copies of your health information, with limited exceptions. You must make a request in writing to obtain access to your health information.
Arizona Law Note: In accordance with A.R.S. § 12-2294, we will provide copies of your records within 15 business days of receiving your written request.
We may charge a reasonable cost-based fee for expenses such as copies and staff time as permitted by Arizona law.
- Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations, and certain other activities, for the last 6 years.
- Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).
- Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations (e.g., only calling your cell phone). Your request must be in writing.
- Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended.
Questions and Complaints
If you want more information about our privacy practices or have questions or concerns, please contact us.
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information, you may complain to us using the contact information listed below. You also may submit a written complaint to the U.S. Department of Health and Human Services.
Privacy Officer
Chad Kubik
9431 W Thunderbird Rd # 2
Peoria, AZ 85381
Phone: 623-933-8410